Bishop Paul Swarbrick

Ninth Bishop of Lancaster

Lancaster Cathedral

an oasis of calm in the heart of the City

Daily Mass Celebrated at 12:15 pm
The Bishop's Chair
Cathedra (Chair)
The Mother Church of the Diocese of Lancaster

Reaching out to the City and to the World

Always Open for Prayer ...
... And Praise!
St Thomas More Church

Sunday Mass at 9:30 am

This policy explains how we collect your personal data, what we do with it and how we keep it securely. For ease of reading we’ve split the policy into distinct areas:

Why does Lancaster Cathedral collect Data?

Data is collected primarily for organising events, for newsletter distribution and for communicating with its members. You can ask for this data to be deleted as long as it does not put Lancaster Cathedral in contravention of any finacial rules or leads to prosecution for lack of due diligence e.g. the processing of fianacial payments made by you.

Sometimes we offer you the opportunity of making donations and we record who has made a donation and for how much. This data shared with the Clergy and Finance Team as deemed necessary by the Finance Secretary.

what data does Lancaster Cathedral hold?

Name contact details date of birth your booking and/or donation history with us* any other information you share with us as part of your interaction with Lancaster Cathedral(e.g. access needs, dietary requirements) we keep a record of the mailings and emails we send you, and we may track whether you receive or open them so we can make sure we are sending you the most relevant information. We may then track any subsequent actions online, such as buying a ticket.

Sensitive informationSometimes we ask you to provide sensitive information, for example when you book for certain events or participate in some activities. As with all the personal information we hold, sensitive information is held securely and restricted to those who need to use it. We will delete sensitive information when we no longer need it.

* We maintain a record of your transaction history, but we never store your card number. All transactions are made securely through PayPal.

how is that data collected?


• At the point of sale for tickets.• when you voluntarily take part in a survey and give us permission to use your information• when you make a donation• when you join a mailing list


We will add your email address to the national Lancaster Cathedral and Diocesan Googlegroups. You have the option to unsubscribe at the bottom of each email you receive and can decide how frequently you receive these emails through the settings.

Social Media

Depending on your settings or the privacy policies for social media and messaging services like Facebook or Twitter, you might give us permission to access information from those accounts or services.

When You Use Our Website

Like most websites, we use cookies to help us make our site – and the way you use it – better. Cookies mean that a website will remember you. They’re small text files that sites transfer to your computer (or phone or tablet). They make interacting with a website faster and easier – for example by automatically filling your name and address in text fields.

In addition, the type of device you’re using to access our website and the settings on that device may provide us with information about your device, including what type of device it is, what specific device you have, what operating system you’re using, what your device settings are, and why a crash has happened. Your device manufacturer or operating system provider will have more details about what information your device makes available to us.

Information available publiclyThis may include information found in places such as Companies House, your biography on your work website or information that has been published in articles/ newspapers

how do we store your data and who can see it?


All data is stored on a password protected computerised system which is compliant with highest levels of digital and physical encrypted security.


Access to this data is only granted to personnel who have been trained on best practice in data handling and related legislation.
your rights.

You have the following rights related to your personal data:

The right to request a copy of personal information held about youthe right to request that inaccuracies be correctedthe right to request us to stop processing your personal data in certain circumstancesthe right to withdraw consentthe right to lodge a complaint with the Information Commissioner's Office or Fundraising Regulator

If you want to access your information, send a description of the information you want to see and proof of your identity by post to Lancaster Cathedral, Balmoral Road, Lancaster. We do not accept these requests by email so we can ensure that we only provide personal data to the right person.

how to update your data or preferences

We really appreciate it if you let us know if your contact details change or have any discrepancies.

To do this contact the parish secretary, by calling 01524 384820 or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

how to Delete your account

Simply Login to your account and then Edit Profile. You will see a Tab called Delete Account. Simply select Delete and then hit Submit. Once deleted this account will no longer be available.

contact us

We really appreciate it if you let us know if your contact details change or if you wish to change your preferences in terms of how we process your data.

If you have any questions about our privacy policy or information we hold about you please contact the web manager:
This email address is being protected from spambots. You need JavaScript enabled to view it.